Protecting your privacy is important to TechForward
Why we collect personal information
TechForward collects and uses your personal information to serve you as diligently as possible. Your email address is necessary to activate and manage your account. When you purchase a Guaranteed Buyback® plan, TechForward also emails you reminders during the term of your service to notify you when the term is about to expire and provide other updates related to your purchase. Your shipping address is used as the return address on the shipping label we provide you for returning your used device at the end of your term of service. From time to time, we may also use your personal information to contact you online or via telephone to participate in a market research survey, so that we can gauge customer satisfaction and develop better products. In addition, if you have asked to receive TechForward News by email, you may receive emails with the latest product announcements, special offers, and other news that we think may interest you.
What information we collect
We collect information about you using our Web site in order to provide you with immediate customer service and up-to-date information that you request. For example, you may use our Web site to contact us regarding products, to access our newsletter, or to register for information about our company. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences. We may collect information for market research purposes to gain a better understanding of our customers and thus provide more valuable service.
When we disclose your information
TechForward takes your privacy very seriously. Be assured that TechForward does not sell or rent your contact information to other marketers. At times, TechForward may have to share certain portions of the information you have provided to us for the limited purpose of enabling our strategic partners to help TechForward provide products and services to you. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. Your personal information will remain protected in accordance with TechForward's privacy policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the TechForward website.
How can I access, modify, and/or delete my information
You may at any time, review, edit and/or remove from our database information that we maintain on you. We will promptly comply with any request to review, edit or remove your information. Please contact email@example.com for removal or status change in our database.
Our companywide commitment to your privacy
To make sure your personal information remains confidential, we communicate these privacy guidelines to every TechForward employee. TechForward's website has links to the sites of other companies. TechForward is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
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Los Angeles, CA 90045